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The business of creating and selling social robots is risky. Many companies have tried to sell social robots and only few have succeeded to sustain their business over a longer period of time. Aldebaran, or Softbank Robotics, as it is known today, is one of the biggest companies selling social robots to human-robot interaction researchers. Their Nao and Pepper robots are being widely used in the research community. I had the chance to talk with Amit Kumar Pandey, the head principal scientist at Softbank Robotics and Franziska Kirstein from Blue Ocean Robotics about how they develop robots.